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Workforce Development

With approximately 1200 water-related positions opening in the Northern Georgia region over the next 5 years, action is needed to recruit, train, and diversify our future water workforce to best serve and represent their communities.

The Water Tower is committed to assisting utilities in meeting their personnel and training needs to ensure that essential water, wastewater and stormwater services continued to be delivered. Our workforce initiatives range from recruitment to training to placement to upskilling with programming covering a variety of topics, over multiple platforms. In general, our focus is to get students out of the classroom and into the field to experience real-life situations in a controlled manner and we have designed our campus to allow for these hands on experiences.


TWT has actively partnered with Community-Based Organizations and regional school districts to create active recruitment programming to feed into our Trainee Programs, currently underway.   


TWT-developed programming is intended to augment traditional week-long classes, like those offered by the Georgia Water Wastewater Institute (GWWI) and Heavy Equipment College of America.  We offer the following programming for Water and Wastewater Operators, Lab AnalystMaintenance Technicians, and Field Technicians:


Professional Development

TWT, in partnership with Julius Education, a leading training organization, have developing water industry trainings to help you succeed in your role and career!

Click here to access the courses

Use code TWTFREE for demo or TWT50OFF for a 50% off discount!

These courses include:

New Middle Management Supervisors in Water Utilities:  Becoming a supervisor or manager in a water utility is an important responsibility that can help shape the future of your career and your organization.  This online course series will help you prepare for common opportunities and challenges you will face in your role.  The course includes management case studies from water utility environments, and leadership material developed at Harvard Business School.

  • Self-paced? Yes!  So, you can learn on your schedule.
  • Video lessons? Yes!
  • Length? ~15 hours
  • Featured Expert: Professor Quinn Mills, Harvard Business School
  • Continuing Education Credit (CEU) eligible? Yes! And already approved in Georgia by the Georgia State Board of Examiners for Certification of Water and Wastewater Treatment Plant Operators and Laboratory Analysts.

Demystifying Digital Twins for the Water Industry: With so much focus on technology innovation and a flurry of hype about opportunities to create a Digital Twin, this first-of-its-kind course takes you from the beginning and explains exactly what a Digital Twin is and how it can be useful.  The course includes video lessons from Gigi Karmous-Edwards, a leading authority on Digital Twins, and is also brought to you by SWAN.

  • Self-paced? Yes!  So you can learn on your schedule.
  • Video lessons? Yes!
  • Length?  1.5 – 2 hours
  • Featured Expert: Gigi Karmous-Edwards, Founder of SWAN Digital Twin for H2O Work Group

Skills Development

360Water Courses

TWT has an online library of Georgia State approved courses covering water, wastewater, collections, O&M and safety topics.  Each 2-hour course, approved for 1 CEU, is self-directed with auto bookmarking and quizzes/tests.  TWT is able to track and report student activities. Contact for information on signing up for 360Water courses.


We have several utility partners who have expressed interest in hiring trainees from our programs.  TWT will help soon-to-be graduates prepare video resumes for utility review and to locate and apply for water industry positions in the region.  If you are interested in being part of our potential placement networkplease contact



The Georgia Water & Wastewater Institute (GWWI) is a subsidiary of the Georgia Association of Water Professionals (GAWP) dedicated to improving water professional ability through training.  They provide certification training for Georgia Water and Wastewater Operators, GAWP Maintenance Technologies, and GAWP Backflow Tester.  All of these courses are available at TWT throughout the year. 

Prime Power
Heavy Equipment College of America

With a 48-year-old median age of water employees, 30-50 percent of our water workforce will be eligible to retire within the next 5-10 years.   

There are many different career paths available in the water industry. Click the presentation below to explore water-related careers and hear from real professionals across the country about how they got involved in water.

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